I am a first time single family home owner. I hired another firm to do spring clean up (clearly the fall clean up before winter had only been minimal). I had to beg and plead to get the job done in time, and the job was, at best, average. That’s when I started looking for someone else to take on weekly maintenance. After the experience with the spring clean up guys, responsiveness and work quality were my most important criteria.
I have not had a single problem with Viello. Joe has followed up on everything he promised to do, and each week the yard looks great. I have been home from time to time when Joe’s crew is here and they are always professional. The yard looks outstanding. The edging makes such a big difference! When the “field” of daylillies that the prior home owner clearly loved were at the end of their rope due to the drought, those were nicely cut down to make the beds look better. They show up every week without fail.
Hire these folks – you won’t regret it. I gave them a B on price because they were a little more than the other services quoted me for maintenance, but you get what you pay for.